Girl Scouts Online Payments

Frequently Asked Questions

Q: Who pays the cookie bill?
A: Leaders are expected to pay the cookie bill using funds from the troop account.

Q: I submited a payment but did not get an email confirmation.  What do I do?
A: Use the Contact Us tab and send us a note explaining what happened. Be sure to tell us the best way to reach you.

Q: I think I made a mistake.  What should I do now?
A: If you think you make a mistake when submitting your payment, DO NOT RESUBMIT THE PAYMENT!  Use the Contact Us tab and send us a note explaining what happened and what you think went wrong.  You can also hit Reply to the confirmation email you receive and tell us what you think happened.