Girl Scouts Online Payments

Frequently Asked Questions

Q: Who pays the cookie bill?
A: Leaders are expected to pay the cookie bill using funds from the troop checking account.

Q: I submited a payment but did not get an email confirmation. What do I do?
A: Please check your spam/junk folders. If you do not see your confirmation email there, then use the Contact Us page to send us an email explaining what happened. We will research this to verify your payment and send you a payment confirmation.

Q: I think I made a mistake.  What should I do now?
A: If you think you make a mistake when submitting your payment, DO NOT RESUBMIT THE PAYMENT!  Use the Contact Us page to send us an email explaining what happened. You can also hit Reply to the confirmation email you receive.